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TranTrac Changelog

1/28/2019 – Starting with updates posted after this date you will no longer need to install the EDI Runtime software to do Eligibility Checking. Once you update has been posted you can safely remove the EDI Runtime software from the workstation.

Creating New Appointments

support@pattrac.info This lesson describes how to add a new appointment for a client. Open the Client Record 1. Open the Client record 2. On the Appointments tab, click the ‘New icon’ to add a new appointment. Create the Appointment 1. Select the...

Creating Reoccuring Appointments

support@pattrac.info This lesson describes how to create reoccuring appointments for clients. Create a new Reoccuring Appointment record 1. In the left Navigation panel, click Reoccuring Appointments to open the Reoccuring Appointments tab. 2. Click the New icon to...

Appointment Verification

support@pattrac.info This lesson describes how to complete “pre” or “post” appointment verifications. Verifications can be completed on multiple appointments or on an individual appointment. Verify the Appointments This option describes how to...

Adding & Maintaining Providers

support@pattrac.info This lesson describes how to add and maintain the Provider list in TranTrac. Add a New Provider 1. In the left Navigation panel, click on Providers to open the Provider tab. 2. Click the New icon to add a new provider. Edit a Provider record 1....

Updating Trip Status

support@pattrac.info This lesson describes how to update the Trip Status in an appointment. Update Multiple Trips This option allows for updating multiple trips, for multiple clients in the Trips List View 1. Open Trips in the left Navigation panel. 2. Use the Filter...

Batch Eligibility Checking

support@pattrac.info This lesson describes how to check eligibility in batch format for clients with appointments in a date range. Create the Batch Eligibility record 1. In the left Navigation panel, click Batch Eligibility Verification 2. Click the New icon to create...

Checking Eligibility for a Client

support@pattrac.info This lesson describes how to check insurance eligibility for an individual client. Create the Eligibility Verification record 1. Open the Client record 2. Click the Eligibility Verification tab 3. Click the New icon to create a new eligibility...

Creating a New Questionaire Record

support@pattrac.info This lesson describes how to create a new Questionaire record for a client. Add a new Questionaire 1. Open the Client record 2. Click the Questionaires tab 3. Click the New icon to create a new Questionaire Complete the Questionaire Complete all...

Creating a New Client Record

support@pattrac.info This lesson describes how to add a new Client record in TranTrac. How to add a new Client record 1. Click on Clients in the left Navigation panel to open the Clients view. 2. Click the New icon to add a new Client...

Searching for a Client Record

support@pattrac.info This lesson describes how to search for an existing Client record. How to Seach for a Client Record 1. Use the Auto-filter row (highlighted) to search any column or combination of columns.  Simply type text into the empty space. ** If the...